A Bangkok-based agency, working online
Empire Marketing is a Bangkok-based, online-only agency. We manage restaurant accounts on GrabFood and LINE MAN on behalf of restaurant owners. We currently manage 10 or more client restaurant outlets, across several brands, some of them multi-branch.
We do not operate restaurants ourselves. We manage the accounts, the menus, the ads and the promotions on behalf of the people who do.
Client and outlet brand names stay anonymous. The results below are real, from individual client accounts, shown with their exact date ranges.
How we work
- Monthly performance reports with before/after metrics, the ad strategy we ran, and next steps.
- Ad work includes keyword research, testing different ad and targeting variations, competitor-based bid adjustments, new-customer and delivery-radius campaigns, and retargeting.
- We remove underperforming keywords and promotions rather than leaving them running.
- Ad spend is not part of our fee. GrabFood and LINE MAN deduct it directly, per order.
Real results, from real accounts
Each result below is one client account. We do not name clients, cuisines, locations, outlets or fees. Results vary by account.
July vs August 2026 (GrabFood figures)
| Metric | Before | After | Change |
|---|---|---|---|
| Net sales | ฿61,883 | ฿133,556 | +115.8% |
| Earnings | ฿36,078.78 | ฿72,539.29 | +101.1% |
| Orders | 195 | 415 | — |
1 Jul to 1 Aug vs 2 Aug to 2 Sep 2026
| Metric | Before | After | Change |
|---|---|---|---|
| Main outlet sales | ฿65,413 | ฿96,943 | +48.2% |
| Main outlet orders | 333 | 416 | +24.9% |
| Main outlet average basket | ฿196.44 | ฿233.04 | +18.6% |
| Main outlet customers (new) | 209 (138 new) | 315 (229 new) | — |
| Second outlet sales | ฿28,963 | ฿56,095 | +93.7% |
| Second outlet orders | 165 | 257 | +55.8% |
| Second outlet average basket | ฿175.53 | ฿218.27 | +24.4% |
1 to 29 Aug vs 1 to 29 Sep 2026
| Metric | Before | After | Change |
|---|---|---|---|
| Net sales | ฿212,716 | ฿266,353 | +25.22% |
| Earnings | ฿124,322 | ฿153,029 | +23.09% |
| Customer reach | — | 149,241 | +114.01% |
| Total customers | — | 425 | +34.49% |
| Repeat customers | — | 131 | +48.86% |
Repeat customer growth attributed to retargeting campaigns. Marketing spend of ฿33,229 returned ฿8.02 in net sales per ฿1 spent.
August vs September 2026
| Metric | Before | After | Change |
|---|---|---|---|
| Net sales | ฿250,744 | ฿290,724 | +15.94% |
| Repeat customers | 330 | 419 | +26.97% |
| Earnings | ฿159,801.52 | ฿164,877.02 | +3.18% |
Each result above is one client account. Results vary. These are not averages across all clients we manage.