GrabFood Account Management
We manage GrabFood restaurant accounts on behalf of restaurant owners: account and menu setup, ad campaigns, promotions, and a monthly report showing before and after metrics.
Who this is for
Restaurant owners already on GrabFood, or opening a GrabFood account, who want someone else running the account day to day rather than learning the merchant app themselves.
What's included
- Account and menu management
- Delivery ad campaigns: keyword research, testing ad and targeting variations, competitor-based bid adjustments, new-customer and delivery-radius campaigns, retargeting
- Promotions management, including removing underperforming keywords and promotions
- Organic review management
- Monthly performance report with before/after metrics, ad strategy and next steps
- Menu add-on suggestions to raise average order value
How it works
- 01
Account review
We review your current GrabFood account, menu structure and any ads already running.
- 02
Campaigns and menu work
We set up or adjust ad campaigns and promotions, and work through menu structure and add-on suggestions.
- 03
Ongoing management
We test ad and targeting variations, adjust bids against competitors, and remove keywords and promotions that are not performing.
- 04
Monthly report
You receive a report covering before/after metrics, what we did, and what we are changing next month.
A real result
One client account on GrabFood and LINE MAN went from 61,883 to 133,556 THB in net sales and 195 to 415 orders, July to August 2026 (GrabFood figures). Results vary by account; see the full breakdown on our About page.
FAQ
Is ad spend included in the fee?
No. Ad spend is separate; GrabFood deducts it directly per order.
Do you work with multi-branch restaurants?
Yes. We manage accounts for both single-location and multi-branch restaurants.
What is in the monthly report?
Before/after sales and order metrics, the ad strategy we ran, and what we plan to change next month.